Refund policy

 

30-day returns You have 30 days after receiving your item to request a return. Items must be unused, in the same condition you received them, and in their original packaging, with proof of purchase.

To start a return, email robin.garrett536@gmail.com. If your return is accepted, we'll send you a prepaid return shipping label and instructions. Items sent back without an approved return request won't be accepted.

Damaged or wrong items Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us right away so we can make it right.

Non-returnable items Gift cards can't be returned.

Exchanges The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

Refunds Once we receive and inspect your return, we'll let you know whether your refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may need a little extra time to post it. If it's been more than 15 business days since approval and you haven't received your refund, contact us at robin.garrett536@gmail.com.